Becoming trauma informed: a research practicum exploring haven family support staff experiences of trauma informed care

Abstract

The following report presents the findings from my research practicum with Haven Family Connections, Haven Family Support program in Saskatoon, Saskatchewan. The purpose of this research practicum was to assist the agency in meeting their identified need for staff capacity-building on vicarious trauma and trauma informed practice. The research practicum was guided by the following question: How can Haven Family Connections, Haven Family Support increase staff knowledge of vicarious trauma and trauma informed practice and improve their capacity in delivery of trauma informed services? A literature review was completed to determine emerging themes and identified key knowledge areas on trauma and trauma informed practice. This review also informed the development of a staff trauma informed practice self-assessment tool. The results of the self-assessment, which asked staff about their knowledge and skills related to trauma and trauma informed practice, informed staff focus groups and provided a baseline for assessing the current knowledge and skills of staff on trauma and trauma informed practice. Data collected from both the staff self-assessment tool and two focus groups were utilized in training recommendations and the development of a staff training guide. The findings revealed areas of strength as well as areas for further development in terms of staff training and practices.